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  • Privacy Policy

Privacy Policy

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  1. Introduction

The processing of personal data carried out through this website of the City Council of Cáceres (hereinafter referred to as the City Council) is regulated in accordance with the provisions of European data protection regulations - Regulation (EU) 2016/679 - General Data Protection Regulations (RGPD) - , Organic Law 3/2018 of 5 December on the Protection of Personal Data and the guarantee of digital rights, and other applicable data protection regulations, in order to guarantee at all times the fundamental right to data protection for users.

By reading this Privacy Policy, the user is informed about the way the City Council collects, treats and protects the personal data collected through this website. The User must carefully read this Privacy Policy, which has been written in a clear and simple way in order to facilitate its understanding, thus being able to determine freely and voluntarily if you wish to provide your personal data to the City Council, through the various means available for this purpose.

The aim of this Privacy Policy is to provide information on your rights under the RGPD. If you have any questions regarding the processing of your personal data, please contact the Data Protection Officer: dpd@ayto-caceres.es

 

  1. Data controller

The person in charge of the data treatment on this website is the City council of Cáceres with NIF: P1003800H, address in Plaza Mayor, 1 - 10003, Cáceres and telephone 927255800.

Likewise, we inform you that the City Council has a Data Protection Delegate, with whom you can contact through the following e-mail: dpd@ayto-caceres.es, or by writing to the address of the City Council for the attention of the "Data Protection Delegate".

 

  1. Personal data collected

The City Council collects personal data in order to access and provide you with some of the services provided through this website. Some of this data is provided directly, for example, when you fill in an application form and others are obtained indirectly with technology such as Cookies.

The resources used by the City Council for the collection and subsequent processing of personal data are:

Forms: Through both digital and electronic forms, the City Council collects personal data in order to access and provide you with the different services delivered from this website.

E-mails: The e-mail addresses established on the website of the City Council will be considered as possible means for the collection of personal data.

Cookies: The City Council may use technical Cookies (small information files that the server sends to the computer of the User) to carry out certain functions that are considered essential for the correct functioning and visualisation of this website.

The data requested in the forms available on the website are generally mandatory (unless otherwise specified in the required field) to meet the purposes established. When using other means to send data to the City Council, the User must only provide the information that is necessary in each case.
In this sense, the User will assume the possible responsibilities derived from the excessive or inadequate data that, voluntarily, decides to facilitate to the City Council through the established resources of data collection.

 

  1.  Limitations on processing

The City Council does not authorise children less than 14 years of age to provide their personal data through the means provided on this website (filling in the web forms provided for requesting services, contacting or sending e-mails). Therefore, people who provide personal data using these resources formally declare to be over 14 years. The City Council is exempted from any liability for non-compliance with this requirement.

In those cases in which the services offered by the City Council are aimed at children less than 14 years of age, the means to obtain the authorisation of the parents or legal guardians of the minor will be enabled.

 

  1. Information on data collection

Whenever data is collected through a form (online or in downloadable format) or other communication channels established on the website, the person concerned will be informed in accordance with the provisions of current data protection regulations.

The information to the affected persons will be provided according to the means used:

  • Forms (online and downloadable format): the information will be included in the form itself.
  • E-mails: the information is available in: Duty information emails.
  • Cookies: information is available in the Cookies Policy.

The User is responsible for the veracity and accuracy of the personal data provided. In the event of any change in the data of the user, the changes must be communicated to the City Council in order to keep them updated.

 

  1. Treatment activities record

The updated list of treatment activities carried out by the City Council is available at: See Treatment Activities of the City Council.

  1. Security measures

The City Council adopts the appropriate security measures in accordance with the provisions of current data protection legislation in order to guarantee the fundamental right to data protection of the users of this website.

The security measures implemented correspond to those established in Annex II (Security measures) of Royal Decree 3/2010, of 8 January, which regulates the National Security Scheme in the field of Electronic Administration and which are described in the documents that make up the Security Policy of the City Council. Likewise, those technical and organisational measures necessary to guarantee a level of security appropriate to the risk to which the personal data processed on this website are exposed have been applied.

 

  1. Rights

Affected persons have the right to access, rectify and delete their data, as well as other rights, when appropriate, before the City Council of Cáceres - Plaza Mayor, 1 - 10003 Cáceres indicating in the subject: Ref. Data Protection or through the Electronic Administration sede.caceres.es

The rights of affected persons are:

 

  • Obtain confirmation as to whether the City Council is processing your personal data.
  • Access your personal data, as well as request the rectification of inaccurate data or, where appropriate, request deletion when, among other reasons, the data are no longer needed for which they were collected.
  • To request in certain circumstances:
  • Limiting the processing of your data, in which case they will only be kept by the City Council for the exercise or defence of claims.
  • Opposition to the processing of your data, in which case, the City Council will stop processing the data, except on compelling legitimate grounds, or the exercise or defence of possible claims. Including the processing of your data for automated individual decisions.
  • The portability of the data to be provided to the affected person or transmitted to another responsible, in a structured format, of common use and mechanical reading.
  • Likewise, when the processing of data is based on consent, you have the right to revoke it under the terms and conditions established in current data protection legislation.

If you feel your rights have been violated with regard to the protection of your personal data, especially when you have not obtained satisfaction in the exercise of your rights, you may file a complaint with the competent Data Protection Control Authority, the Spanish Data Protection Agency - Address: C/ Jorge Juan, 6 - 28001 MADRID (Madrid) - Electronic headquarters: sedeagpd.gob.es. However, in the first instance, you may lodge a complaint with the Data Protection Delegate of the City Council: dpd@ayto-caceres.es.

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Our proposal

Cáceres World Heritage
Cáceres Culture and Events
Cáceres Gastronomic Capital
Cáceres Natural Heritage

What to see

Historical and Artistic Heritage
Museums and Cultural Spaces
Parks and Natural Spaces
Routes

What to do

Schedule
Moments of Cáceres
Cáceres Blog
Shopping
Sports
Cáceres for children
Film Cáceres
Cáceres Bird Watching

Prepare your visit

Discover Cáceres
How do i get there?
How to get around?
Where to sleep?
Where to eat?
Guides and Activity Companies
Leisure and free time
Useful services and tourist office
Cáceres accessible

Tools

Meteorological information
Map
Search enginer
Travel planner
Multimedia
Travel notebook
Your feedback is important to us: Surveys
Mobile tourism app

Professionals

News
Consortium Cáceres Historic City
WEB Historic Cáceres
Cáceres City of Congresses
Cáceres Film Commission
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